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About Us
Planmeca prides itself on offering the most innovative and high-tech dental equipment in the industry. Planmeca has prospered and grown for the last thirty years because we have worked closely with dentists to sense future trends in equipment use and design products accordingly. Planmeca USA, Inc. was established in 1988 to meet the growing demand for high quality dental imaging units in the United States. Since then, we have partnered with select dealers to create a unique sales and distribution system for all Planmeca products.
From the introduction of the first microprocessor controlled chair in 1983, to the development of the ProMax with SCARA (Selectively Compliant Articulated Robot Arm) Technology, and the latest addition; ProOne, a 152lb digital x-ray, Planmeca has always led the way with new technology. Our goal is to supply our customers with the highest quality dental equipment that is uniquely designed for today's modern, technological advanced dental office.
In November of 2002, Planmeca USA, Inc. relocated to Roselle, Illinois. Our facility offers 55,000 square feet of warehouse and office space increasing our ability to maintain and supply inventory for our dealers as well as employ the necessary staff in our technical and customer support departments and other crucial areas to properly support our dealer network. Planmeca's 26 regional sales support representatives are highly trained, knowledgeable, and experienced professionals. Planmeca also employs 15 technical support technicians in our Roselle office, supplying knowledgeable and product-specific phone support to all customers.
In addition to our in-house technical staff, Planmeca has successfully trained hundreds of technical and sales personnel in the field as well as on-site at our Roselle facility. Our series of training sessions, including our latest Regional Technical Training Program, aims to provide each dealer location with trained specialists for Planmeca products. Currently, seven trained Planmeca Regional Technical Representatives are traveling across the United States conducting nationwide training courses for all authorized Planmeca dealer locations. These trainings will result in professionals who have a clear understanding of functions and terminology so they can supply accurate information for our products. It is important for Planmeca to provide our dealers with high-tech, high-quality products, and through our sales team, our technical trainings, and our staff of over 60 employees, to also supply a superb support system for those products.